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Resources Assistant

Date: October, 2015
Reports to (Job Title): Operations Supervisor
Jobs Reporting (Job Titles): None
Department: Campus Wellness


Health Services/Counselling Services


35 hr/wk

Primary Purpose

The Campus Wellness Administration team serves the University of Waterloo community by supporting Health Services and Counselling Services with effective, efficient, collaborative, client-focused administrative service.


The Resources Assistant is accountable to the Operations Supervisor to maintain the inventory of all non-medical supplies and resources in all Campus Wellness venues comprised of four clinical areas (Student Health Clinic, Family Health Clinic, Counselling Services located in Needles Hall and in Health Services), in two buildings on campus. This position is a member of the Campus Wellness Operations Team

Key Accountabilities:

1.  Inventory Maintenance



2.  Technical Organization of Inventory Documentation



3.  Personnel Support for Resources



4.  Financial Responsibility

Position Requirements


High school diploma required. Completion of specialized training in relevant materials management field is preferred. Medical terminology course, health care clinic assistant courses beneficial


At least two years’ administrative/client customer service experience in healthcare facility (preferably post-secondary setting). Experience with inventory management beneficial.


MS Word Excel PowerPoint Other
working knowledge extensive knowledge

working knowledge of:

  • inventory management software

Nature and Scope

Interpersonal Skills:

Superior organization, attention to detail, approachable, professional, reliable, assertive, must be a self-starter, good a time management, able to work independently in a fast-paced and varied environment, with multiple demands of varying priority.




Internal and External Contacts

Internal contacts:

All Campus Wellness clinical and administrative staff


External contacts:

This person works with a wide variety of vendors, suppliers, shippers to source and order all necessary resources.

Level of Responsibility:

Responsible for all aspects of inventory and resource management as described

Decision-Making Authority:

Independently makes all decisions within scope of position applying explicit guidelines and procedures; consults with Operations Supervisor as required.

Physical and Sensory Demands:

Position involves significant movement between at least two buildings and at least four locations where Wellness services are delivered. Requires moderate physical demands, including lifting and moving of materials between venues.

Working Environment:

Located indoors in comfortable, fast-paced office environment populated by clinical, administrative staff, as well as clients (University of Waterloo students, staff and faculty and their families). Exposure to normal stress and pressure associated with a service-oriented position responsible for resources used by all staff. There may be unusual hours or schedules, multiple and/or tight deadlines beyond one’s control and constant interruptions; work volume varies at different times of year. At times, hours of operation include from 8:00 a.m. to 8:00 p.m. Position requires flexibility to occasionally shift working hours to include evenings.