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Assistant Manager, Bombshelter Pub

Date: October, 2013
Reports to (Job Title): Bombshelter Manager
Jobs Reporting (Job Titles): Part-time staff of Bombshelter bar
Location: Main Campus
Grade:

USG 6

35 hr/wk


Primary Purpose

to act as a member of the Management Team and assist in the daily operation of the Bombshelter as assigned by the Manager.

Key Accountabilities:

Position Requirements

Education:

Degree/Diploma in a related field or equivalent experience. Smart Served trained.   Security License required.

Experience:

3-5 years experience in the hospitality industry, with a minimum 2 years in a management role.

 

Technical Experience – supervision of staff, scheduling, inventory and labour control, outstanding customer service skills, knowledge of Ontario liquor laws, Microsoft Office, experience in programming/managing a computerized point-of-sale software. 

Technical:

MS Word Excel PowerPoint Other
word excel powerpoint other

Nature and Scope

Interpersonal Skills:

Ability to effectively negotiate with suppliers for best price, service and marketing support.  High paced work environment that requires someone with excellent time management skills.  In an establishment that focusses on bar service, food service, programming and bookings the incumbent must have a proven ability to multi-task.  Problem solving is integral to effectively manage patrons, part-time staff, UW departments (food-service, police) and Feds internal departments (Accounting, IT and Marketing, Campus Life). 

Level of Responsibility:

Full management of staff to enforce policies, procedures, laws and ministry guidelines and to provide leadership and coaching.  Often will be only manager present in facility and will handle patron grievances and discipline and make all operational decisions as directed by facility guidelines and management. 

Decision-Making Authority:

Full decision making authority during their shift that would include both staff and patron discipline.  Would make regular operational decisions such as ordering of product, maintenance of facility, scheduling changes, and shift/cash reconciliations.

Physical and Sensory Demands:

Consistent and regular distractions such as staff questions, receiving of product, phone calls for bookings/reservations, meetings with clients for bookings and patron/customer issues.  Very fast paced environment with many shifts including loud music/entertainment.  High expectation of excellent attention to detail with inventory counts and cash reconciliation of large deposit amounts. 

Working Environment:

Incumbent will work a varied schedule, with frequent long days and work evenings and weekends as needed.  Majority of work includes interactions with staff and guests.  Some administrative duties required.  Physical risks associated with security of patrons and licensing risks associated with managing the sale and service of alcohol.  Dynamic work environment associated with annual change of strategic management.