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Manager, HR Administration

Date: January, 2013
Reports to (Job Title): Assistant Director, HR Operations
Jobs Reporting (Job Titles): NONE
Location: Main Campus

USG 11

35 hr/wk

Primary Purpose

Oversee centralized HR administrative functions and processes to support the HR team and the broader UW community while ensuring consistency and best practices in all administrative processing.

Key Accountabilities:

1.Manages the effective execution of all HR administrative processes



2.Define, create and execute reporting requirements



3.Provide Front line triage support for the HR department with an exceptional customer service approach




5.Ensures the effective utilization, deployment and development of staff

Position Requirements


Completion of a Undergraduate degree or 3 year college program and professional Human Resources certification or equivalent experience


1) 5-7 years of progressive business experience within HR in an operational/administrative role with solid knowledge of administrative best practices, HR general practices and HR technology.

2) A continuous improvement mindset and an exceptional customer service focus are critical for success along with a strong detail and problem solving skills.  


3) Business process optimization experience with significant exposure in reviewing processes to identify redundancies or inefficiencies. Proven success in redefining processes to achieve productivity gains is required.


4) Strong leadership skills to ensure motivation and engagement of staff while leading the administrative function


5) Ability to multi-task and prioritize work, at times with conflicting priorities


MS Word Excel PowerPoint Other


(track changes,

compare and merge files, table management,

footnotes, technical documentation,
Advanced (macros, pivot tables, v/h look-ups, scenarios, if and sum if statements

(creation of multi-level lists, charts, and images, creation of master slides)

HRMS systems - relational databases preferably PeopleSoft,>3 years

Reporting Writing - tools such as Cognos/Impromptu, crystal reports, access etc, >3 years

Nature and Scope

Interpersonal Skills:

Internally, communicates with employees in all groups and departments and at all levels to resolve data, administrative and transactional HR issues related to area of responsibility. 

Level of Responsibility:

The position is responsible and accountable for the overall results of the HR administration team ensuring that all practices meet defined quality and service objectives

Decision-Making Authority:

Responsible and accountable for establishing the priorities for the HR administration team and addressing changes by consulting with the Assistant Director as appropriate.

Physical and Sensory Demands:

Minimal demands typical of a management position operating within an office environment.

Working Environment:

Minimal exposure to disagreeable conditions typical of a management position exposed to stress and pressure associated with management responsibilities.