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Communications Associate, Donor Relations and Stewardship

Date: February 20, 2015
Reports to (Job Title): Associate Director, Stewardship
Jobs Reporting (Job Titles): Co-op Student (in concert with Donor Relations Officer)
Department: Office of Advancement


Waterloo Campus


35 hr/wk

Primary Purpose

Reporting to the Associate Director, Stewardship, the Communications Associate is responsible for  working collaboratively to plan, develop, execute, and evaluate creative communication strategies and multi-media materials for Advancement teams both central and faculty based. While ensuring that communications strategies within Advancement are consistent with branding standards, department messaging, and editorial and graphic policies, the Communications Associate provides writing, copy editing, layout, and project management support for client areas in the execution of a number of Advancement-wide communications functions.  As a member of the Donor Relations and Stewardship team within Advancement Services, the Communications Associate interacts with other key units including Creative Services, Marketing and Strategic Communications (MSC), Central Development, and Alumni Relations to develop and support strategies that encourage philanthropic contributions to the university and that describe the impact of these contributions on the university’s mission and vision.

Key Accountabilities:

1.  Provides support for content, development, and maintenance of Support Waterloo website (20%)




2.  Assist in development and project management of annual publications, donor communications, recognition listings, print inventory, correspondence updates for Development and Donor Relations Units (60%)



3.  Provides coordinated project management for special initiatives and digital projects (20%)

Position Requirements


Degree in Communications, Marketing, Public Relations, English or related discipline.


2-4 years of experience in a communications and/or project management role with a proven track record of writing, project coordination as well as sound knowledge of web applications, digital media, design and print production, and marketing. Understanding of fundraising, donor relations and university advancement is preferred and considered a strong asset. The incumbent must have strong interpersonal skills, be passionate about quality, and be able to deliver in a high performance environment with multiple projects, stakeholders and competing deadlines.


MS Word Excel PowerPoint Other
Advanced intermediate-Advanced Intermediate CMS, media editing software, Adobe suite (including photoshop) is desirable. Experience with a relational database or Raiser’s Edge is an asset.

Nature and Scope

Interpersonal Skills:

A positive team approach to working with colleagues within team, unit and across campus. Professional, customer service oriented outlook. Display initiative, enthusiasm, and collaboration.

Level of Responsibility:

Within key accountabilities framework demonstrate tact, results, and new approaches. Establish specific annual goals and objectives in consultation with Associate Director.

Decision-Making Authority:

Must be able to make informed decisions within accountability of role. Should exercise proactive project leadership and identify risks/mitigating strategies before problems occur. Accountable and responsible for navigating projects with attention to budgets, deadlines, and quality.

Physical and Sensory Demands:

Standard office environment related physical activities with occasional lifting requirements when helping to set up for an event. Peak times can include simultaneous demands and pressures.

Working Environment:

Some occasional work outside normal working hours (i.e. events, project deadlines).