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Educational Support Specialist/Advisor

Department:

Health Services

Effective Date: May, 2011
Grade: USG 10 Reports to: Senior Clinical Psychologist

General Accountability

Working within Health Services Psychological Services division, the Educational Support Advisor will report to the clinical psychologist, and will work closely with other members of the Psychological Services Support Team including psychometrists, a  psychiatric nurse, an adult psychiatrist,  a consulting child and adolescent psychiatrist , and our head Psychologist to support students with Psychological disabilities.

Nature and Scope

The primary role of the Educational Support Advisor is to provide support to students who have a suspected or diagnosed psychological or cognitive disability.  The educational support advisor will assess the depth and breadth of the skill building / training required to give these student the best strategies for success including acting as a liaison to other applicable programming and resources on campus. The educational support advisor will work in conjunction with advisors from the Office for Persons with Disabilities to provide academic crisis intervention for students with mental health and psychological issues who require the support of both Health Services doctors / nurses / psychologists and the Office for Persons with Disabilites for academic accommodations.

The secondary role of the Educational Support Advisor is to co-ordinate the Personal Best Student Wellness Program, facilitate components of the program including workshops and group sessions, and conduct project evaluation.  An important part of this work will be to collaborate with the academic departments and other student services to strengthen the overall program and to build successful university experiences - especially for students who are struggling with their academic, social, emotional, psychological, cultural, and/or physical wellness.

Statistical Data

Specific Accountabilities

  1. Acting as a liaison between Counselling Services, Office for Persons with Disabilities, and Health Services, the Educational Support Advisor will coordinate the intake and assessment of students who have a suspected disability.
  2. They will facilitate the triage of students for assessment and support to the appropriate resource within Health Services, or, when applicable, to Counselling Services, the Office for Persons with Disabilities, other resources on campus, and within the Kitchener – Waterloo community.
  3. The Educational Support Advisor will coordinate the referral for students assessed with a psychological disability from Health Services to the Office for Persons with Disabilities where their accommodations will be administered.
  4. The Educational Support Advisor will make recommendations to the Office for Persons with Disabilities surrounding specialized support needs such as psychotherapy, tutoring, ongoing learning support, and assessment, as well as interm support while students undergo the assessment process. 
  5. The Educational Support Advisor will also participate in psychological case management at the invitation of the psychiatric nurse, psychologists and/ or psychiatrists at Health Services with the consent of the patient. 
  6. Medical staff will consult with this position for advice and recommendation for services and programs both on and off campus which may be needed by the patient and are not available at Health Services.
  7. Medical staff and other members of the Mental Health Services team will also consult with this position for academic support, intervention, and advocacy to faculty members and department heads for students in crisis.
  8. The individual will work closely with Health Services Manager of Health Education to promote academic success for all students, and in particular, those with mental health disabilities.
  9. The Educational Support Advisor will collaborate with the academic departments, Counselling Services, and the Office for Persons with Disabilities to develop programming which addresses the barriers to performance identified in psychological assessments and which provides effective support for all students accessing the Student Services.
  10. The individual will manage the website including updating information on all programs and initiatives taking place within Health Services.
  11. The Educational Support Advisor will partner with the academic departments and student services to design and co-ordinate new programs, workshops, and support groups on campus, and direct pilot research, under the academic supervision of Dr. Ron McCarville, which will be utilized for program evaluation and data collection within Health Services.
  12. The Educational Support Advisor is to act as Health Services project manager and research consultant for the "Personal Best" Student Wellness program.
  13. This individual will work to provide ongoing coaching, teaching, and support for students with Psychological disabilities through the "Personal Best" Student Wellness program, helping students to become self-aware, to expand life skills, and develop and implement learning strategies to increase their wellness and potential for academic success.
  14. The Educational Support Advisor will continue to design programming for "Personal Best", co-ordinate its support groups, and create its self-help resources to strengthen student psychological, physical, academic, cultural, social, and emotional wellness.
  15. The Educational Support Advisor will also develop and implement psycho-educational workshops within "Personal Best" to address issues typically experienced by students with mental health disabilities which impede academic performance. 
  16. This individual will also co-ordinate the MATES Peer Mentors group in their support of students through "Personal Best" who are struggling with their psychological and/or academic wellness.

Working Conditions