<Education Programs Manager>

Department:	Social Innovation Gerneration: SiG@Waterloo	Effective Date:	October 1, 2010
Grade:	USG 7	Reports to:	Associate Director, SiG@Waterloo: Cheryl Rose

General Accountability

Social Innovation Generation (SiG), designed as a national consortium, is dedicated to facilitating broad social change in Canada under the leadership of The J.W. McConnell Family Foundation in Montreal, University of Waterloo, PLAN Institute for Caring Citizenship in Vancouver, and MaRS Discovery District in Toronto.The Education Programs Manager for SiG@Waterloo plays a key professional role in supporting the strategic development and effective implementation of a range of programming for education related to social innovation. This Manager assumes responsibility for implementing strategic regional and national goals and objectives, requiring in-depth knowledge of concepts related to systems, complexity and resilience, effective human and financial management skills, outstanding capacity for partnership development, and ability to collaborate on program creation and implementation. Key objectives are related to significantly supporting design, delivery and assessment of new academic curriculum, as well as public presentations and advanced professional development programs to enhance understanding and build capacity for systems approaches and multi-sector collaboration for complex problem solving.

Nature and Scope

The Social Innovation Generation unit at the University of Waterloo (SiG@Waterloo) is a dynamic environment characterized by emergence, rapid change, innovation, and high levels of multiple cross-sector/discipline stakeholder interactions. The Manager of Educational Programming reports directly to the Associate Director of Partnerships and Programs and acts with significant independence to support SiG@Waterloo’s learning program goals. A primary role of this position is to actively explore unique live and online education processes, and maintain a variety of professional relationships to facilitate design and delivery of two key initiatives, both of which will incorporate in person and online learning modules:
1) Graduate Diploma in Social Innovation: uniquely designed graduate level programming that will be offered as a one year education program for executive level professionals from business, government and the social sector.

2) Watershed Institute: advanced professional development offering key learning to professional practitioners and consultants who focus initiatives upon system change in social settings. Uniquely incorporating coaching through experiential projects to build understanding and skills related to interventions such as policy advocacy, developmental evaluation and strategic communication.

Additionally, the Manager plays a leadership role in overseeing support staff persons and contracted experts, acting as their liaison with the Associate Director and/or the Chair. As such, this Manager supports a highly effective learning organization and additionally, manages specific program development and coordination budgets.

Statistical Data

Total annual program operating budget	690,000
Total annual program development budget	250,000
Number of full and part-time staff	4
Number of program and associated faculty	4 plus 6 closely associated
Number of annual contract staff	6
Number of national partnerships nodes	3

Specific Accountabilities

Strategic Planning

work jointly with the Chair in Social Innovation and the Associate Director to imagine and guide the successful and creative unfolding of the SiG@Waterloo initiative’s goals and objectives for educational programming
assume responsibility for the successful implementation and evaluation of SiG@Waterloo’s annual plan for education activities and events
actively participate in strategic partnerships with multi-sectoral local, regional and national stakeholders
support implementation of collaborative initiatives at a national level within the larger Social Innovation Generation project
coordinates the implementation of a strategic communications plan to raise awareness and educate on the concepts, goals and activities of SiG@Waterloo
collaborate with institutional and regional partners to plan for the sustainability of SiG@Waterloo initiatives

Program Development and Coordination

gather and interpret relevant data related to designing real-time and virtual education programs
support the development and implement a diverse collection of innovative programs to support social innovation curriculum and advanced professional development
provide guidance and direction to a team of full-time staff and consultants responsible for the implementation and evaluation of programmatic activities within the Waterloo Region community
implement web technology strategies to enhance education and communication activities
support the development of national activities, with an emphasis on creating/disseminating new knowledge on social innovation, graduate level and professional academic programming related to social innovation, and a national youth education and engagement strategy related to social innovation

Financial and Human Resource Management

participate in staff planning and recruitment activities
provide leadership to SiG@Waterloo staff, providing appropriate training, orientation, and supervision
oversee, manage and report on the budget lines relevant to education program development, making recommendations to the Associate Director regarding resource allocation
support the development of relationships with potential funding partners
collaborate on creating funding proposals in support of strategic development

Ongoing Learning and Application

exhibit a vibrant commitment to on-going learning and development related to this professional role and to education for the 21st century
demonstrate ability to apply a current, relevant knowledge base
actively seek structured, as well as self-directed, professional development opportunities in order to continually enhance knowledge, skills and experience related to social innovation.