Date:	September 15, 2015
Reports to (Job Title):	Bombshelter Manager
Jobs Reporting (Job Titles):	Part-time staff
Department:	Federation of Students
Location:	Main Campus
Grade:	USG 6 35 hr/wk

Primary Purpose

To act as a member of the Management Team and assist in the daily operation of the Bombshelter Pub as assigned by the Manager. Participate in annual planning for the business unit including budgeting, menu development, marketing plans and annual strategic analysis and planning.

Key Accountabilities:

1.	Operations Management: Participates in weekly Management Meetings to keep abreast of business needs and keep the Management team informed Participates in the development of the long term vision and planning for the Bombshelter Pub Assists in the development, monitoring and adherence to the annual budget Develops the annual department plans and priorities Implement and enforce the established operating policies and practices under the supervision of the Manager consistent with provisions of the Liquor License Act of Ontario, Safe Food Handling and University Policies and Procedures. Ensure appropriate measures are in place for compliance with all workplace safety, food service safety and sanitation guidelines Assists the Manager with all administrative duties such as deposits, sales summaries, scheduling, ordering and inventory counts
2.	Ensuring all part-time staff are hired, trained and supervised Annually review part-time staff job descriptions Prepare and administer, with the management team, termly evaluations of part-time staff Addresses poor performance, attitudinal problems, termination and other employee issues Ensure there are monthly incentives to drive sales and a retention procedure in place to develop and retain staff
3.	Responsible for Managing the Bookings process for the establishment Meeting with clients interested with Booking the facility Actively market the facility for student use, information sessions, social events and other uses to student groups and student-related groups on and off campus Coordinate all logistics for the booking with Bombshelter Management team Ensure accurate and timely billing of the function Work with Bombshelter Manager and Kitchen Manager to set annual revenue targets for bookings Work with Campus Life department to ensure all Feds policies and procedures are followed with regards to internal bookings
4.	Security Assist Manager to ensure adherence to the Private Security and Investigative Services Act, 2005 Assists Manager for all aspects of security staffing and training

Position Requirements

Education:

Completion of a Bachelor’s degree or professional qualifications for management in the hospitality industry or equivalent experience. Smart Serve trained. Security License an asset. Completion of Safe Food Handling course an asset.

Experience:

2-5 years of progressive management experience with a proven track record of delivering outstanding customer service and excellent communication and interpersonal skills.

Technical:

MS Word	Excel	PowerPoint	Other
Basic	Basic	Not required	Previous experience using, programming and generating reports with a point of sale

Nature and Scope

Interpersonal Skills:

Ability to effectively negotiate with suppliers for best price, service and marketing support. High paced work environment that requires someone with excellent time management skills. In an establishment that focusses on bar service, food service, programming and bookings the incumbent must have a proven ability to multi-task. Problem solving is integral to effectively manage patrons, part-time staff, UW departments (food-service, police) and Feds internal departments (Accounting, IT and Marketing, Campus Life).

Level of Responsibility:

Full management of staff to enforce policies, procedures, laws and ministry guidelines and to provide leadership and coaching. Often will be only manager present in facility and will handle patron grievances and discipline and make all operational decisions as directed by facility guidelines and management.

Decision-Making Authority:

Full decision making authority during their shift that would include both staff and patron discipline. Would make regular operational decisions such as ordering of product, maintenance of facility, scheduling changes, and shift/cash reconciliations.

Physical and Sensory Demands:

Consistent and regular distractions such as staff questions, receiving of product, phone calls for bookings/reservations, meetings with clients for bookings and patron/customer issues. Very fast paced environment with many shifts including loud music/entertainment. High expectation of excellent attention to detail with inventory counts and cash reconciliation of large deposit amounts.

Working Environment:

Incumbent will work a varied schedule, with frequent long days and work evenings and weekends as needed. Majority of work includes interactions with staff and guests. Some administrative duties required. Physical risks associated with security of patrons and licensing risks associated with managing the sale and service of alcohol. Fast- paced, Dynamic work environment associated with annual change of strategic management.

Assistant Manager, Bombshelter Pub