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Computing Support Specialist

Date: September, 2011
Reports to (Job Title): Associate Director, Information Technology, IQC
Jobs Reporting (Job Titles): None
Department: Institute for Quantum Computing

Location:

Mike & Ophelia Lazaridis Quantum-Nano Centre

Grade:

USG 9
35 hr/wk


Primary Purpose

Reporting to the Associate Director, Information Technology, Institute for Quantum Computing (IQC), the Computing Support Specialist provides a wide range of information technology services and direct support to the faculty, visiting scholars, researchers, students and staff of the Institute for Quantum Computing.  In addition, the Computing Support Specialist also provides primary direct information technology support to the Quantum NanoFabrication facility located in the Mike & Ophelia Lazaridis Quantum-Nano Centre.

Key Accountabilities:

1. 
  • Provides information technology services (support, consulting and training) to all members of the institute and to the operational staff of the Quantum NanoFabrication facility.

2. 
  • Configures and operationally administrates server systems administered within the institute.  The key accountability includes (but is not limited to) performing operational account management, installation and ongoing operation of server systems (such as web servers, database systems, computational research software systems), backup and recovery.

3. 
  • Resolves software and connectivity problems of desktop and server computing systems presented by the membership of the institute.

4. 
  • Development and Implementation of Systems:
    • Actively participates in the development, execution and maintenance of web-based information systems with a unique importance to the institute and/or the Quantum Nanofabrication facility.
    • Ensures a high-degree of systems availability through the paced implementation of stable information technologies.

5. 
  • Undertakes special projects and duties as assigned by the Associate Director, Information Technology, IQC.

Position Requirements

Education:

Experience:

Technical:

MS Word Excel PowerPoint Other
Expert level Expert level Expert level
  • OmniGroup suite of productivity products
  • Mark-up editors (HTML, CSS, Markdown, LaTeX)

Nature and Scope

Interpersonal Skills:

Level of Responsibility:

Decision-Making Authority:

Physical and Sensory Demands:

Working Environment: