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Accounts Receivable Coordinator

Date: October, 2015
Reports to (Job Title): Finance Coordinator
Jobs Reporting (Job Titles): None
Department: Campus Wellness


Health Services


35 hr/wk

Primary Purpose

The Campus Wellness Administration team serves the University of Waterloo community by supporting Health Services and Counselling Services with effective, efficient, collaborative, client-focused administrative service.


The Accounts Receivable Coordinator is accountable to the Finance Coordinator. The Accounts Receivable Coordinator is responsible for comprehensive OHIP and non-OHIP billing and accounts reconciliation Health Services. This position is a member of the Campus Wellness Operations Team.

Key Accountabilities:

1.  OHIP and Non-OHIP Billing



2.  High Volume/High Accuracy Billing




3.  Collaboration with Clinicians and Staff




4.  Reconciliation

Position Requirements


Medical secretarial diploma, medical terminology course, health care clinic financial assistant diploma or equivalent education and experience required.


At least two years’ OHIP-focused billing experience; at least two years’ non-OHIP billing in health care facility, processing physician billings for minimum of five full-time physicians (preferably post-secondary setting).


MS Word Excel PowerPoint Other
working knowledge Working knowledge

1. Extensive knowledge of: electronic health records system; relevant financial/billing modules (Clinic Information System (CIS) preferred)

2. Preferred – working knowledge of: FORE, or equivalent financial services system

Nature and Scope

Interpersonal Skills:

Professional communication and collaboration with clinical and administrative staff; exceptional focus and attention to detail in fast-paced and varied environment.




Internal and External Contacts


Collaborates closely with Accounting Assistant, physicians, psychiatrists, nurses, nurse practitioners



UW Financial Services, UHIP providers

Level of Responsibility:

Responsible for areas outlined above

Decision-Making Authority:

This position has final decision-making authority within the scope of the position, applying explicit guidelines and procedures; must be able to work independently with minimal direction

Physical and Sensory Demands:

Possibility for multiple interruptions and competing priorities on daily basis. Involves focusing at work station for the majority of work time; minimal requirements to move about building / campus.

Working Environment:

Normal stress and pressure associated with this level of position.  There may be multiple and/or tight deadlines beyond one’s control and frequent interruptions; volume may vary significantly at different times of year. Located indoors in comfortable, fast-paced office environment populated by clinical, administrative staff, as well as clients. At times, hours of operation include from 8:00 a.m. to 8:00 p.m. Position requires flexibility to occasionally shift working hours to include evenings.