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Program Coordinator, Graduate and Postdoctoral Programs

Date: December, 2012
Reports to (Job Title): Senior Instructional Developer
Jobs Reporting (Job Titles): None
Location: Waterloo
Grade:

USG 6

35 hr/wk


Primary Purpose

Reporting to the Senior Instructional Developer/CUT and Internationalization, this position is responsible for managing the support and communications for CTE programming for graduate students and postdoctoral fellows.

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Key Accountabilities:

1.Coordinating CTE events and programs, including but not limited to:

 

 

 

2. Managing data records, including but not limited to:

 

3.Communicating about CTE programs,  including but not limited to:

 

 

 

4.Providing student advising assistance, including but not limited to:

 

 

 

5.Training and coaching of others, including but not limited to:

 

 

 

6. Special projects including but not limited to: 

 

 

Position Requirements

Education:

Post-secondary degree or several years of administrative experience in an academic setting.

Experience:

Technical:

MS Word Excel PowerPoint Other

 

Intermediate:

ability to produce documents, posters, and brochures
Intermediate

Access

Intermediate

Web content management software - intermediate

Enrollment management systems (including any underlying database software to generate reports) – advanced

Sharepoint – intermediate

Quest – intermediate

 

Nature and Scope

Interpersonal Skills:

Internally, the Program Coordinator works closely with the Senior Instructional Developer/CUT & Internationalization, Graduate Instructional Developers, co-op students, and the Program Coordinator for faculty programming.  Externally, this position interacts with graduate students and postdoctoral fellows from various departments across campus. In addition, the Program Coordinator has frequent interaction with the Graduate Studies Office and Office of Postdoctoral Affairs as well as some interaction with departmental Graduate Student Coordinators, the Centre for Career Action, IST, and Waterloo International.

Level of Responsibility:

The position is responsible for maintaining the accuracy of all program records.  Decision-making and problem-solving are required when setting up new data management and administrative systems or streamlining existing systems to handle increasing participant volume, in addition to when handling queries from program participants. 

Decision-Making Authority:

Decision-making and problem-solving are required when setting up new data management and administrative systems or streamlining existing systems to handle increasing participant volume, in addition to when handling queries from program participants. 

Physical and Sensory Demands:

Excellent attention to detail is required. Repetitive desk work and some movement of classroom tables/chairs.

Working Environment:

Regular working hours. Stress from meeting multiple deadlines and from being the intermediary in handling student queries and complaints. .