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Administrative Co-ordinator and Advisor, Undergraduate Studies

Date: April, 2013
Reports to (Job Title): Administrative Assistant
Jobs Reporting (Job Titles): None
Location: Main Campus
Grade:

USG 6

35 hr/wk


Primary Purpose

The Administrative Co-ordinator and Advisor, Undergraduate Studies organizes and administers academic services for the English Language and Literature undergraduate program, and provides advice and guidance to undergraduate students (an estimated 8,000 UG course enrolments annually). The position provides administrative support to the Associate Chair, UG Studies, occasional administrative support to the Chair, and general support to faculty, sessional and independent instructors in the Department.

Key Accountabilities:

1.Advises undergraduate students in English Language and Literature, both majors and enrollees from all uW Faculties, including the following:

2.Provides administrative support to the Associate Chair, Undergraduate Studies, including the following:

3.Provides support to the Chair, faculty members and sessional instructors, including the following:

4.Provides general administrative support including the following:

Position Requirements

Education:

Undergraduate degree desirable; equivalent combination of education and experience will be considered.

Experience:

Some administrative experience in an academic environment. Knowledge of undergraduate policies and procedures. Organizational, analytical, interpersonal, customer service

Technical:

MS Word Excel PowerPoint Other
Intermediate Intermediate Intermediate Outlook, web content management software, Sharepoint, Infosilem and minute taking

Nature and Scope

Interpersonal Skills:

This position requires communication with internal contacts to obtain, clarify and discuss information. Contact groups and individuals include but are not limited to:

Level of Responsibility:

The position has specialized work with minimal supervision and provides guidance to others.

Decision-Making Authority:

This position has decision-making authority; complex and non-routine issues involve consultation with the Associate Chair, Undergraduate Studies. Position requires proactive problem solver.

Physical and Sensory Demands:

Typical of an administrative position in an office environment; peak times can include numerous student requests, multiple priorities and frequent interruptions.

Working Environment:

Travel: none


Working hours: regular


Risks, physical and psychological: Involves minimal physical or psychological risk resulting from a diverse environment with deadlines, multiple priorities and frequent interruptions.