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Food Operations Manager

Date: April 2, 2014
Reports to (Job Title): Director Commercial Operations
Jobs Reporting (Job Titles): Bombshelter Kitchen Manager
Department: Federation of Students

Location:

Main Campus

Grade:

USG 8
35 hr/wk


Primary Purpose

Responsible for the oversight and management of the Bombshelter Kitchen.  Responsible for supervision of Student Groups Food Events and Campus Bubble/Wasabi. 

Key Accountabilities:

1.  Working with the Director Commercial Operations, will set the nature and scope of the operations of the Bombshelter Kitchen through the annual planning process.

 

 

2.  Working with the Director Commercial Operations, will set the nature and scope of the operations of the Campus Bubble/Wasabi through the annual planning process:

 

 

 

3.  Responsible for all aspects of operations of the Wasabi/Campus Bubble area :

 

 

 

4.  Work with student groups as a resource regarding food ordering, storing, preparation and delivery to their customers.

 

 

 

5.  Work with Plant Operations to ensure all food storage equipment (over 20 pieces of equipment)  is properly maintained:

Position Requirements

Education:

Completion of a Bachelor’s degree in a related field or related experience.

Experience:

5 years previous experience managing a food outlet.  Excellent knowledge of Food Safety and Equipment Safety issues.  Outstanding customer service, organization, leadership, communication and interpersonal skills required.

Technical:

MS Word Excel PowerPoint Other
Basic Very Good Very Good Excellent POS programming and back office management

Nature and Scope

Interpersonal Skills:

Internally, communicates with Marketing, Accounting and IT to support his area.  Will work closely with the Director of Commercial Operations to set annual goals for the units under the Food Operations Manager’s supervision.  Will work closely with the Director of Campus Life to ensure all student groups follow the appropriate food safety standards.  Will be in regular contact with student groups to support their events with regards to any food issues.  Externally this position will be in contact with suppliers.  Will be in contact with Plant Operations to develop an appropriate schedule of maintenance for equipment.

Level of Responsibility:

The position is responsible and accountable for the overall results of Wasabi/Campus Bubble and Bombshelter Kitchen.  Also ensuring that all Food Safety standards are met within the context of this role. Ensure all food storage equipment is properly maintained.

Decision-Making Authority:

In conjunction with the Director Commercial Operations, responsible and accountable for establishing the priorities for the Campus Bubble/Wasabi outlet and Bombshelter Kitchen Operations.  Review and make recommendations to the Director Commercial Operations regarding maintenance of equipment.  Review and make recommendations to food procedures for student groups. 

Physical and Sensory Demands:

Demands typical of a manager position operating within a retail/service environment which includes most of the hours standing and some heavy lifting.

Working Environment:

With the annual turnover of senior executives, there is likely a higher stress level that in a typical environment.  Some evenings and weekends will be required based on Student Event Food requirements.