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Coordinator of Business Operations

Date: June 19, 2015
Reports to (Job Title): Manager of Business and Facility Operations
Jobs Reporting (Job Titles): None
Department: Athletics & Recreation

Location:

Physical Athletics Complex, Main Campus

Grade:

USG 5
35 hr/wk


Primary Purpose

  This position is directly accountable to the Manager of Business and Facility Operations for the coordination, communication and scheduling of all athletic and recreation facilities, payroll administration, and computer systems administration.  He/she will work closely with other members of the department to ensure we have efficient policies and procedures to contribute to a positive customer service experience.

Key Accountabilities:

1.  Information and Technology

 

 

 

2.  Payroll Administration

 

 

3.  Facility Scheduling

Position Requirements

Education:

University degree is required.

Experience:

2-3 years of experience in the field or in an office environment.  Experience in higher education is an asset.
Must be knowledgeable in the operation of the PC and MAC environments.  Experience with Fusion software is preferred as this position is responsible for all registration processes for fitness, aquatics, and recreation.

Technical:

MS Word Excel PowerPoint Other
Advanced Knowledge Advanced Knowledge Intermediate Knowledge Competency with the Fusion software package is preferred.  Intermediate knowledge of SharePoint.  Also, proficiency in other electronic communications (i.e. email, social media) is necessary to ensure strong communication with staff and participants.

Nature and Scope

Interpersonal Skills:

Internally, this position interacts regularly with Human Resources, Information Systems and Technology, Registrar’s Office, and Athletics and Recreation staff.  Externally, this position interacts with community renters to cultivate and steward our external customers and clients.

Level of Responsibility:

Problem solving and reporting of issues as well as facilitation of relationships with peers.

Decision-Making Authority:

This position is to execute and develop processes at a high level to guide decisions.  This position also makes recommendations to the Manager of Business and Facility Operations about improved service and business process opportunities that impact both the incumbent’s and colleague’s functional areas within and beyond the department.

Physical and Sensory Demands:

This role involves minimal physical demands and moderate sensory effect resulting in slight fatigue, strain, or risk of injury.

Working Environment:

The role involves minimal-moderate exposure to psychological risk resulting from unavoidable exposure to hazardous, disagreeable, or uncomfortable environmental conditions.  There may be unusual hours or schedules, multiple and/or tight deadlines beyond one’s control and constant interruptions (i.e. phone calls, emails, and planned but urgent service requests) that are impacted by varying student volumes at different times of the year.