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Revenue Associate

Date: October 1, 2016
Reports to (Job Title): Manager, Revenue Accounting
Jobs Reporting (Job Titles): None
Department: Finance


Main Campus


35 hr/wk

Primary Purpose

The Revenue Associate is accountable to the Manager, Revenue Accounting for applying knowledge of policies and procedures to record non-tuition revenues and process payments from the University of Waterloo’s customers.  The scope and nature of non-tuition revenues is varied and extensive and, as a result, requires a broad understanding of a variety of different business practices and the ability to apply professional judgment. The university records revenue directly as payments are received and also through its accounts receivable system by invoicing for sales and services.  Objectives are achieved by understanding policies and procedures, reviewing documentation, addressing compliance issues, influencing best practices, contributing to continuous improvements and entering transactions.

Key Accountabilities:

1.Review and process revenue transactions.

 2.Reconcile select University accounts.


 3.Respond to customer/department inquiries


Position Requirements


Post-secondary courses in accounting.


Previous experience in an enterprise wide computerized accounting environment

Experience in a not-for-profit environment preferred             

Demonstrated ability to prioritize and manage high-volume assignments accurately and efficiently

Keen attention to detail

Excellent interpersonal and communication skills

Ability to work independently as well as in team settings

Must have experience with reconciliation, troubleshooting and resolving variances, and report on the same.


Must have a broad understanding of generally accepted accounting principles, tax issues, and a strong understanding of related legislation in order to be able to advise on and ensure compliance         




MS Word Excel PowerPoint Other




Oracle E-Business Suite

Unit 4 Business World

MS Outlook

Nature and Scope

Interpersonal Skills:

The Revenue Associate must promote efficient and effective revenue processes and not yield to pressures.  Excellent written and verbal communication skills are essential as this position communicates internally with Finance team members and with administrative staff and Financial Officers across the campus community, as well as with external University customers.  The Revenue Associate must communicate accounting information to clients, often with little or no accounting experience, in order to achieve accurate, financial accounting and reporting and resolve issues.  Externally, this position communicates with customers in order to resolve account issues.

Level of Responsibility:

The Revenue Associate must apply knowledge of University policies/procedures and business/accounting processes to facilitate customer sales and collection transactions and revenue reports.  They must address issues such as compliance and resolve discrepancies with internal and external client groups.  In order to maintain appropriate separation of duties, invoice entry and payment recording responsibilities are split between different Associates.

Decision-Making Authority:

The Revenue Associate is expected to work independently to respond to customer and department requests.  In complex or unusual situations, issues may need to be elevated to a Revenue Analyst or the Manager, Revenue Accounting.

Physical and Sensory Demands:

Minimal physical demands typical of a position operating within an office environment.  Attention to detail is required.  Individual must be able to manage concurrent assignments and prioritize workload in order to meet deadlines. 

Working Environment:

Exposure to conditions typical of working in an office environment.  The University operates in a decentralized environment in terms of decision making and a centralized environment in terms of establishing standards, policies, procedures and financial systems.  Consequently, the accounting and technical skills across university units of those dealing with financial matters vary significantly.  Due to the nature and complexities of the university business activities, disagreements and contentious issues and situation may arise from time to time due to differing interpretations of policies and procedures.  There may be periods of irregular/high volumes, e.g. year-end.