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Electronic Service Technician/Stores Keeper

Date: April, 2016
Reports to (Job Title): Lab Director, Teaching
Jobs Reporting (Job Titles): None
Department: Electrical & Computer Engineering


Waterloo Campus


USG 6-7
37.5 hr/wk

Primary Purpose

The Electrical and Computer Engineering (ECE) undergraduate curriculum has two core programs and four interdisciplinary programs.  Reporting to the “Lab Director, Teaching” (Lab Director), the “Electronics Service Technician/Stores Keeper” (Stores Keeper) requisitions supplies, materials and equipment to ensure adequate inventory levels are maintained to meet the needs of undergraduate teaching labs.

Key Accountabilities:


Maintain and manage the ECE undergraduate lab storeroom:

  • Maintains adequate stores inventory to service the undergraduate laboratories;
  • Distributes and retrieves a variety of equipment, materials and supplies for teaching requirements;
  • Assist technical staff in component selection, ordering, and application;
  • Assist students in project component selection and application for fourth year design projects;
  • Maintains an inventory control system to ensure items are properly recorded and accounted for;
  • Coordinates periodic inventory taking of equipment;
  • Ensures inventory is organized and stored in an orderly, accessible and safe manner.


Materials Handling:

  • Receives, inspects and verifies all incoming materials and reconciles with purchase orders;
  • Processes and distributes documentation with purchase orders;
  • Documents condition of materials/equipment and discrepancies on orders received;
  • Coordinates material flow between outside suppliers, other departments and ECE in conformity with specifications and established policies and procedures;
  • Ships canceled and damaged items back to vendors as appropriate;
  • Resolves discrepancies in requisitions, purchase orders, deliveries, etc. by contacting vendors or requestors;
  • Contacts suppliers regarding shortages or damaged materials and equipment received.


Equipment Maintenance:

  • Tests returned components, troubleshoots malfunctions, and repairs lab equipment as required;
  • Performs preventative maintenance on lab equipment as required;
  • Assembles equipment components as required;
  • Arranges for repairs of a variety of tools and equipment and orders the required components for servicing the equipment.
  • Maintains equipment warranties, service records, and deals with manufacturers to have warranty repairs done.


Other Duties:

  • Ensures compliance with health and safety procedures and regulations that relate to the work performed to minimize potential for accidents, injuries or hazards in the storeroom;
  • Maintain catalogue library and investigate new equipment as required;
  • Assists with other duties which may be assigned from time to time by the Lab Director.

Position Requirements


College diploma in warehousing, or equivalent combination of education and experience.



MS Word Excel PowerPoint Other
Intermediate Intermediate Proficient

Databases: Intermediate (SharePoint/FileMakerPro/Access or other)
FORE: Intermediate

Other: Computer software applicable to the position.

Nature and Scope

Interpersonal Skills:

To maintain the consistency and efficiency of the Storeroom operation, the Stores Keeper is required to interface with ECE Lab Coordinators, Lab Instructors, undergraduate students, Financial Administrators, procurement or other departments on campus, and outside suppliers.  Establishing and maintaining good client service relationships is an important component of this job.

Level of Responsibility:

In conformity with specifications and established clerical procedures, hardware and safety supplies are also to be ordered and stocked for distribution to personnel.  Material management requires careful consideration of quality with the right service at the right price.  The Stores Keeper must be knowledgeable about the use of all the equipment in stock.

Decision-Making Authority:

The job requires the ability to organize workload, work under periodic pressure and complete assignments with minimal supervision.

Physical and Sensory Demands:

Moderate demands typical of a technical position that may involve some lifting of equipment, rearranging of supplies, bending, and standing for extended periods of time.

Working Environment:

Hours of work: 37.5 hours per week. Exposure to minor amounts of toxic chemicals (cleaners and lubricants) occasionally occurs.