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Employee Relations Coordinator - Food Services

Date: November, 2013
Reports to (Job Title): Director, Food Services & Employee Development Coordinator
Jobs Reporting (Job Titles): None
Location: Main Campus


35 hr/wk

Primary Purpose

The incumbent will need to interpret and administer payroll and staff related functions in strict accordance with UW polices, CUPE local 793 Collective Agreement and the Employment Standards Act of Ontario.  The incumbent will work closely with and collaboratively with other UWaterloo departments including Human Resources, Health Services, Safety Office and other appropriate departments on campus to ensure UW policies and procedures are followed.  This position is responsible for all labour relations activity associated with staff including recruitment, layoffs, health and safety, grievance processes, and communications as it pertains to effective labour relations within the department.

Key Accountabilities:

1.  Employee Relations and Human Resources


2.  Payroll and Administration


3.  Health and Safety


4.  Financial responsibilities


5.  Other duties as assigned

Position Requirements




MS Word Excel PowerPoint Other
Advanced Intermediate Intermediate
  • Information systems (i.e. QS2, Cognos)
  • Proficient in proprietary holiday/payroll software

Nature and Scope

Interpersonal Skills:

Internally communicates with members of the University community to deal with, influence and motivate others. Externally collaborates with suppliers, vendors, and liaise with professional network.

Level of Responsibility:

Coordinates a specialized function within the department and is responsible for the work within that area of responsibility to support operations.

Decision-Making Authority:

Makes frequent, timely independent decisions on the basis of general guidelines and directives.  Requires flexibility in decision-making, responding to changing priorities.

Physical and Sensory Demands:

Minimal demands primarily operating within an office environment. Occasional hands-on activities within a restaurant setting and requires minimal exertion of physical effort.

Working Environment:

Primarily office based setting within Monday to Friday hours and involves visiting UW Food Services units and functions as needed. Required to maintain a flexible schedule to facilitate daily operations and events, which may include work rotation through day, evening and weekends.